Within holistic business service monitoring, monitoring of the data center infrastructure must be taken into account in addition to the classic ITIL disciplines event and availability management. More and more organizations recognize this necessity and implement systems with this all-in approach to ensure service availability.
For example, if you regard a service under the aspect of event and availability, this only part of the overall aspect. Factors such as temperature in a data center, dropping performance of air condition, imminent overload of power rails, or UPS malfunction influence service availability, too. It is only by combining both disciplines that creeping service risks are recognized at an early stage.
Moreover, fire surveillance (very early fire detection and oxygen reduction) and access control with burglary prevention complete the monitoring concept.
Infrastructure monitoring of data centers can be divided in the three main categories power supply, air condition, and security.
Green IT and Power Management
Green IT and Power Management
Since only about 50% of the power demand in a data center is required directly by IT components, such areas like air condition, UPS, and air distribution must be considered as well when it comes to holistic infrastructure monitoring.
The power management solution by LeuTek makes a considerable contribution to operate data centers even more efficiently:
- Measure and log the power demand of IT components
- Determine the current electricity values of the different areas of a data center, such as rack, electrical distribution, tap-off units or power rail
- Identify trends based on the determined real-time values, hence initiating measures proactively
- Recognize and avoid hot spots and therefore saving valueable energy
- Efficiently manage power demand in your data center
- ZIS System is used as umbrella tool by integrating the complete data center infrastructure (temperature, UPS, air condition devices, etc) in the monitoring process
The continuously increasing power of hardware components requires modern energy management including its monitoring. Very different components, such as uninterruptible power supply (UPS), backup power supply, and electrical distribution, must be integrated in infrastructure monitoring to ensure power supply in data centers. Every component sends a large number of data and information to a central monitoring system where they are processed and displayed.
Most of the power required by a data center is finally converted to heat. Both the reliable dissipation of the heat and the power supply must be ensured. Climate monitoring is used to determine a “creeping hazard“ at an early stage and to prevent it. This can be achieved either by monitoring the room climate or by connecting air-condition systems directly, e.g. side coolers.
In modern companies, data centers are the information hearts without which regular business operations would not be possible. This is the reason why the security of data centers and of their applications are of central importance. What needs to be considered most are hazards caused by unauthorized access, sabotage, fire, heat, and water. The messages arriving from different systems, such as fire panels, building control, video monitoring, or intrusion detection systems, can easily be integrated and processed in the ZIS System.
Infrastructure monitoring with the ZIS System – the umbrella system for the infrastructure
The ZIS System family, including the ZIS System, ZISGUI, and ZISSLM, does not only cover the classic ITIL disciplines event and availability management. It also provides a large number of features and interfaces for monitoring the infrastructure of data centers. For example, temperature sensors, mains analysers, and RCM devices can be connected directly to the ZIS System. As an alternative to directly capture readings and evaluate status messages, the ZIS System can poll or retrieve data from upstream systems such as building control or fire panels. It is self understood that automatic responses can be triggered, such as alarms, in case of threshold violations. As a comprehensive umbrella system, information from infrastructure monitoring can be combined with those from business service monitoring in the ZIS System family to be displayed on a central view.