ZIS System Disciplines
For systems management, the ZIS System administers and controls the IT resources in a company at a central point and automates the administration tasks.
Capacity management ensures that the available IT capacities meet current and future requirements.
It collects a wide variety of data, e.g. critical statuses and operational information from upstream management tools. The aim is a proactive 360° IT view.
One of the main issues of state-of-the-art business service monitoring is automated real-time monitoring of service and operation levels (SLAs/OLAs). Comprehensive analysis options allow for efficient controlling.
The end-to-end monitoring solution with the ZIS System provides complete application monitoring from the point of view of the end users.
In holistic monitoring, the data center infrastructure should be monitored as well in addition to the classic ITIL® disciplines.