During the 3-day training, you will be taught the expanded features of the ZISSLM in its new look & feel. After a short refresh of the basics, you will learn in the second part of the training how to use the new features and possibilities of the ZISSLM. Examples and hands-on exercises are used to make you familiar with the handling of the new ZISSLM, and you get important tips for rolling out and expanding service level monitoring in your organization.
- New look & feel
- Administering the new ZISSLM architecture
- Defining new service levels
- New dashboarding and how it works
- Extended reporting engine
The seminar is suited for users having some experience with ZISSLM and who want to expand their knowledge.
1,950.00 EUR plus VAT for training held in German.